Privacy Policy

How we collect, use, and protect your personal data — last updated May 2026

This document fulfils the information obligation under Art. 13 and Art. 14 of the General Data Protection Regulation (GDPR) — Datenschutzerklärung gemäß Art. 13/14 DSGVO. If you require a German-language version, please contact us at contact@nonwoven365.com.

1. Data Controller

The controller responsible for processing your personal data on this website is:

Phoenix Non Woven GmbH & Co. KG
Adolf-Scheufelen-Str. 33
73252 Lenningen
Germany

Phone: +49 (0) 7026 66 21
Email: contact@nonwoven365.com
Website: nonwoven365.com

A formal Data Protection Officer has not been appointed, as Phoenix Non Woven GmbH & Co. KG does not meet the thresholds requiring mandatory appointment under Art. 37 GDPR. For all data protection inquiries, please use the contact details above.

2. Summary — What This Website Does (and Does Not) Do

This website is deliberately minimal in its data handling:

  • No tracking, no analytics: we do not use Google Analytics, Google Tag Manager, Facebook Pixel, LinkedIn Insight Tag, or any comparable tracking technology.
  • No advertising or retargeting: no third-party advertising networks, no profiling, no behavioural data is collected.
  • No consent-required cookies: no cookies or comparable browser storage are set for analytics, marketing, or personalisation. No cookie banner is therefore displayed.
  • All fonts and scripts self-hosted: Google Fonts and similar third-party libraries are served from our own domain — no requests leave to Google, Cloudflare or other third parties when you load a page.
  • Personal data is only processed when you actively send us an inquiry via the contact form or email.

3. Personal Data We Collect and Our Legal Basis

3.1 Contact Form

When you submit an inquiry via our contact form, we process the following data:

  • Name
  • Company name (optional)
  • Email address
  • Phone number (optional)
  • Your message

Purpose: To respond to your inquiry and, where applicable, to initiate or perform a contract or pre-contractual measures at your request.

Legal basis: Art. 6(1)(b) GDPR — processing is necessary for the performance of a contract or in order to take steps prior to entering into a contract; for inquiries that do not lead to a contract, Art. 6(1)(f) GDPR — our legitimate interest in answering business inquiries.

Recipient: Submissions are transmitted via Netlify Forms to our hosting provider Netlify Inc., San Francisco, USA. See Section 5 for details on this transfer.

Retention: Submissions are deleted after 12 months from receipt, unless an ongoing business relationship requires longer retention (in which case statutory commercial retention periods of up to 10 years under §147 AO / §257 HGB may apply).

3.2 Email Contact

If you contact us directly by email (e.g. at contact@nonwoven365.com), the information you provide will be stored in our email system in order to process your inquiry and for follow-up communication.

Legal basis: Art. 6(1)(b) GDPR (pre-contractual / contractual) or Art. 6(1)(f) GDPR (legitimate interest in business communication).

3.3 Server and Access Logs

When you visit this website, our hosting provider (Netlify) automatically records access log data, including:

  • IP address (anonymised or truncated by Netlify edge)
  • Browser type and version (User-Agent string)
  • Date and time of the request
  • Pages requested and HTTP status codes
  • Referrer URL (if your browser sends one)

Purpose: Ensuring website stability, security, abuse prevention, and diagnosing technical errors.

Legal basis: Art. 6(1)(f) GDPR — our legitimate interest in operating a secure and reliable website.

Retention: Access logs are retained by Netlify for a maximum of 30 days and are not used for tracking or profiling.

4. Cookies and Browser Storage

We do not set any cookies on this website. We also do not use localStorage, sessionStorage or comparable browser-side storage for any purpose.

Because no cookies or storage requiring consent are placed, no cookie banner is displayed. This is in line with §25 TTDSG, which only requires user consent for storage access that is not strictly necessary to deliver the requested service.

You may still configure your browser to block cookies and storage in general; this will not affect any functionality of this website.

5. Third-Party Data Processors

We engage one third-party processor for the technical operation of this website. The processor is bound by a data processing agreement (DPA) under Art. 28 GDPR and, for transfers to third countries outside the EEA, by the EU Standard Contractual Clauses (SCCs) adopted pursuant to Commission Implementing Decision (EU) 2021/914.

Netlify Inc.

Service: Website hosting, global content delivery network, and contact form submission processing (Netlify Forms).

Location: 44 Montgomery Street, Suite 300, San Francisco, California 94104, USA. Edge delivery happens via Netlify's global CDN; for visitors from Europe, the closest edge nodes are located in the EU. Forms submissions are processed in the USA.

Data transferred: All data necessary to deliver this website (IP address, request metadata, page content) and all data you submit via the contact form (name, email, optional company / phone, message).

Transfer safeguards: Data Processing Agreement with Phoenix Non Woven GmbH & Co. KG and EU Standard Contractual Clauses (Module 2: Controller-to-Processor).

Privacy policy / GDPR information: https://www.netlify.com/gdpr-ccpa

No other third-party processors receive personal data from this website. In particular, we do not transmit data to Google, Meta (Facebook), Microsoft, LinkedIn, Cloudflare, OpenStreetMap or any analytics or advertising provider when you load a page.

6. Your Rights Under the GDPR

As a data subject, you have the following rights with respect to your personal data:

  • Art. 15 — Right of access: You may request confirmation of whether we process personal data about you, and obtain a copy of that data.
  • Art. 16 — Right to rectification: You may request correction of inaccurate or incomplete personal data.
  • Art. 17 — Right to erasure ("right to be forgotten"): You may request deletion of your personal data where no overriding legal basis for continued processing exists.
  • Art. 18 — Right to restriction of processing: You may request that we restrict processing of your data in certain circumstances (e.g. while a dispute is resolved).
  • Art. 20 — Right to data portability: Where processing is based on consent or a contract and carried out by automated means, you may request your data in a structured, commonly used, machine-readable format.
  • Art. 21 — Right to object: Where processing is based on legitimate interests (Art. 6(1)(f) GDPR), you have the right to object at any time on grounds relating to your particular situation.
  • Art. 7(3) — Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at contact@nonwoven365.com. We will respond within one month as required by Art. 12 GDPR.

Right to Lodge a Complaint (Art. 77 GDPR)

You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data infringes the GDPR. The supervisory authority competent for Phoenix Non Woven GmbH & Co. KG is:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
Lautenschlagerstraße 20
70173 Stuttgart
Germany
Website: https://www.baden-wuerttemberg.datenschutz.de

7. Data Security

This website is served exclusively over HTTPS (TLS encryption) and uses HTTP Strict Transport Security (HSTS). We implement appropriate technical and organisational measures in accordance with Art. 32 GDPR to protect your personal data against unauthorised access, loss, or disclosure. Our processor Netlify is contractually obliged to maintain equivalent standards.

8. Contact for Data Protection Inquiries

For all questions, requests, or concerns relating to the processing of your personal data, please contact:

Phoenix Non Woven GmbH & Co. KG
Adolf-Scheufelen-Str. 33, 73252 Lenningen, Germany
Email: contact@nonwoven365.com
Phone: +49 (0) 7026 66 21

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. The current version is always available at https://nonwoven365.com/privacy/. Material changes will be indicated by an updated "last updated" date.

Last updated: May 2026