Privacy Policy

1. Data Controller

The controller responsible for processing your personal data on this website is:

Phone: +49 (0) 7026 66 21
Email: contact@nonwoven365.com
Website: nonwoven365.com

A formal Data Protection Officer has not been appointed, as Phoenix Non Woven GmbH & Co. KG does not meet the thresholds requiring mandatory appointment under Art. 37 GDPR. For all data protection inquiries, please use the contact details above.

2. Personal Data We Collect and Our Legal Basis

2.1 Contact Form

When you submit an inquiry via our contact form, we process the following data:

• Name
• Company name
• Email address
• Phone number (optional)
• Your message

Purpose: To respond to your inquiry and, where applicable, to initiate or perform a contract or pre-contractual measures at your request.

Legal basis: Art. 6(1)(b) GDPR — processing is necessary for the performance of a contract or in order to take steps prior to entering into a contract.

Retention: Contact form submissions are processed and stored by our hosting provider Netlify (via Netlify Forms) and are deleted after 12 months from receipt, unless an ongoing business relationship requires longer retention.

2.2 Server and Access Logs

When you visit this website, our hosting provider (Netlify) automatically records access log data, including:

• Your IP address (truncated or anonymised by Netlify)
• Browser type and version
• Date and time of the request
• Pages requested and HTTP status codes

Purpose: Ensuring website stability, security, and diagnosing technical errors.

Legal basis: Art. 6(1)(f) GDPR — our legitimate interest in operating a secure and reliable website.

Retention: Netlify retains raw access log data for up to 7 days.

2.3 Analytics Cookies (Google Tag Manager)

We use Google Tag Manager to load analytics scripts. No analytics cookies are set unless you have given your prior consent via our cookie banner.

Purpose: Understanding how visitors use our website in order to improve its content and usability (aggregate, anonymised statistics).

Legal basis: Art. 6(1)(a) GDPR — your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time by clicking "Change cookie settings" at the bottom of any page or by visiting this page.

Scope: Google Tag Manager itself does not set cookies or collect personal data. It acts as a container that loads other tags only when consent conditions are met. Any analytics tags activated through it (e.g. Google Analytics) will process data in accordance with their own privacy policies; see Section 3 below.

3. Third-Party Data Processors

We engage the following third-party processors who may receive or process personal data on our behalf. All processors are bound by data processing agreements (DPAs) and, where required for transfers to third countries outside the EEA, by the EU Standard Contractual Clauses (SCCs) adopted pursuant to Commission Implementing Decision (EU) 2021/914.

4. Cookies

Cookies are small text files stored on your device by your browser.

Essential Cookies

This website does not set any essential or technically necessary cookies of its own. No session cookies, authentication cookies, or preference cookies are placed without your consent.

Analytics Cookies

Analytics cookies are only placed after you give explicit consent via the cookie banner displayed on your first visit. If you decline, no analytics cookies are set and no usage data is transmitted to third-party analytics services.

Managing Your Consent

You can review and change your cookie preferences at any time by clicking "Change cookie settings" in the footer of this page, or by clicking here. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

You may also configure your browser to block or delete cookies. Note that blocking all cookies may affect the functionality of other websites you visit.

5. Your Rights Under the GDPR

As a data subject, you have the following rights with respect to your personal data:

• Art. 15 — Right of access: You may request confirmation of whether we process personal data about you, and obtain a copy of that data.
• Art. 16 — Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Art. 17 — Right to erasure ("right to be forgotten"): You may request deletion of your personal data where no overriding legal basis for continued processing exists.
• Art. 18 — Right to restriction of processing: You may request that we restrict processing of your data in certain circumstances (e.g. while a dispute is resolved).
• Art. 20 — Right to data portability: Where processing is based on consent or a contract and carried out by automated means, you may request your data in a structured, commonly used, machine-readable format.
• Art. 21 — Right to object: Where processing is based on legitimate interests (Art. 6(1)(f) GDPR), you have the right to object at any time on grounds relating to your particular situation.
• Art. 7(3) — Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at contact@nonwoven365.com. We will respond within one month as required by Art. 12 GDPR.

Right to Lodge a Complaint (Art. 77 GDPR)

You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data infringes the GDPR. The supervisory authority competent for Phoenix Non Woven GmbH & Co. KG is:

6. No Advertising or Retargeting

We do not use advertising networks, retargeting pixels, social media tracking scripts, or any third-party profiling technologies on this website. No personal data is shared with advertising platforms.

7. Data Security

This website is served exclusively over HTTPS (TLS encryption). We implement appropriate technical and organisational measures in accordance with Art. 32 GDPR to protect your personal data against unauthorised access, loss, or disclosure. Our processors (Netlify, Formspree) are also contractually obliged to maintain equivalent standards.

8. Contact for Data Protection Inquiries

For all questions, requests, or concerns relating to the processing of your personal data, please contact:

Phoenix Non Woven GmbH & Co. KG
Adolf-Scheufelen-Str. 33, 73252 Lenningen, Germany
Email: contact@nonwoven365.com
Phone: +49 (0) 7026 66 21

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. The current version is always available at https://nonwoven365.com/privacy/. Material changes will be indicated by an updated "last updated" date.

Last updated: May 2025